Don’t send an email if you can pick up the phone

One of the first things I learned when joining the Washington, DC political workforce was from a veteran lobbyist who said “don’t send an email when you can pick up the phone.” The lesson is derivative of the popular adage in various professional circles that goes something like this: don’t say shit in writing that you don’t want to see published for everyone to see. It’s the kind of thing you’d expect any skilled operative to have penciled into their pocket-sized US Constitution, but it can be a practical lesson for almost anyone — especially people who say things they really shouldn’t. And yet, I suspect the vast majority of us ignore this rule completely. Like a group of teachers at a prep school in Rhode Island who insulted their…

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